If on receipt of your print consignment you are anything less than delighted with the finished work, please advise us straight away. Your issue will be investigated urgently and quickly resolved.


Where the problem is clearly something that can be attributed to Mangoprint, we will immediately re-process the job and send out replacement printing on receipt of the original package. 


Where the cause of the problem cannot solely be attributed to Mangoprint, we will seek to find a compromise remedy with you, either crediting the job in part or re-printing at a reduced cost.


Where the problem can be fully attributed to you, Mangoprint shall not accept liability in any part.


In the unlikely event that a satisfactory resolution can not be found between us, Mangoprint will accept the resolution recommended by a third party arbiter. The arbiter being an independent third person accepted by us both.